Copy of Shipping Information

SHIPPING DELAYS

PLEASE EXPECT DELAYS IN PROCESSING AND DISPATCHING OF YOUR ORDER.

Please note, due to a high volume of orders, please expect delays in processing and dispatching of your order. We thank you for your support and patience always.

With love xxx

AUSTRALIA POST

Our delivery partner Australia Post is experiencing delivery delays due to a high volume of parcels in their network as more people are now shopping online. At this time it may take a few more days than you may have experienced before.

For more information, please visit the Australia Post website here: https://auspost.com.au/service-updates

IMPACT OF COVID

For Australian Domestic shipping please refer to this website AusPost Coronavirus Domestic Updates

For international shipping please refer to this website AusPost Coronavirus International Updates

XMAS SHIPPING

Please note that from the second week in December the postal services (Australia post and international postage) delivery slows down significantly due to the high volumes of packages being sent. Unfortunately once a package leaves our warehouse, the delivery time is out of our control.

We aim to have your package leave our warehouse within 1 business day and provide tracking details so you can keep an eye on where you package is, however, a lot of this is out of our control.

Before making your purchase close to Xmas, please factor in 1-2 days for it to leave our warehouse as well as the Australia post deliver timeframes (see here).

SHIPPING INFORMATION

Why is it so expensive to ship outside Australia?

Cause we’re a fucking long way from anywhere !! (except New Zealand Bro).
We’ve tried several ‘cheaper’ options to ship our products internationally, however, based on customer feedback regarding extensive delays, missing products and in some cases broken items (you should see the pics!!), we have made the decision to use Pack and Track for up to 2kg parcels and Express Courier International for up to 20kg.
This ensures your order shipping is tracked and gets to you fast, so you don’t have to wait so long to enjoy your new gifts !!
From our purely unselfish perspective, we recommend you purchase several products so the relative shipping cost is not so bad.

When will my items get shipped?

If the item(s) you have ordered is(are) stocked in our warehouse and your order is placed before 2pm Australian Eastern time then we aim to ship your order the next Business day.

During peak times (eg Xmas), order packing time may take 1-2 business days before your items is shipped via your chosen method.

How do I know if the items are stocked in your warehouse?

These will be the items listed as “In Stock” and not identified as being shipped directly from one of our trusted local manufacturers. This is marked on the product description as:
“SHIPPING - This item is lovingly manufactured by one of our trusted local suppliers. As a result, it will most likely ship separately to the rest of your order.”

Why do some items ship separately?

As per the last point, some of the items we sell are manufactured here in Australia and are shipped directly from our trusted local supplier.

When will my package arrive?

Australia

You lucky bastards … living in such a sun drenched beautiful country, you can enjoy the cheap rates of Australia Post with delivery time once shipped as follows:

Standard (Parcel Post)
  • Sending to same state (ie NSW)
  • Metro - up to 2 business days
  • Country - up to 5 business days
  • Other States 3-6 business days
Express Post
  • Next Business Day (after warehouse packaging)
  • Covers 80% of Australian business addresses, private addresses and Post Office Boxes.
  • Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.
Courier Post
  • Metro to metro delivery within NSW only

For more info, check out the Australia Post website

NZ

Go the All Blacks !

Unfortunately shipping costs are slightly higher for you too, but we want to ensure the same high level of service and delivery.

Pack and Track International for up to 2kg

  • 4 - 10 business days with tracking (no signature required)

Express Courier International for over 2kg

  • 3 - 5 business days (signature required so check your local post office if it’s late)

The above delivery timeframes are from when your package leaves our warehouse (ie it has been packed and shipped).

UK

Good News, we now have a dedicated UK warehouse and online store. Check us out at theinappropriategift.co.uk

Not all products are available from our UK store, so you can still purchase from this store.

We know, the shipping cost is high !!

We don’t want to rip you off, but we do want to make sure what you purchase arrives quickly and undamaged.
We use to provide ‘standard’ shipping, however, a lot of items were either damaged or went missing which is not good for us or our much cherished customers.

Pack and Track International for up to 2kg

  • 4 - 10 business days with tracking (no signature required)

Express Courier International for over 2kg

  • 3 - 5 business days (signature required so check your local post office if it’s late)

The above delivery timeframes are from when your package leaves our warehouse (ie it has been packed and shipped).

US/Canada

Not so sure those in North 'Merica' are that in to our product range, but you 'Canadanians' are loving us, so we’re looking at options to help keep shipping costs down for you guys and potentially warehouse somewhere close by.

Pack and Track International for up to 2kg

  • 4 - 10 business days with tracking (no signature required)

Express Courier International for over 2kg

  • 3 - 5 business days (signature required so check your local post office if it’s late)

The above delivery timeframes are from when your package leaves our warehouse (ie it has been packed and shipped).

Rest Of the World

At this stage you’re stuck with the same shipping costs until our carrier drops theirs.

Pack and Track International for up to 2kg

  • 4 - 10 business days with tracking (no signature required)

Express Courier International for over 2kg

  • 3 - 5 business days (signature required so check your local post office if it’s late)

The above delivery timeframes are from when your package leaves our warehouse (ie it has been packed and shipped).