It is important that you look after your new earrings so that they stay in great condition and last you a long time.
Please treat them with care as they are breakable and can easily get scratched or damaged. We cannot refund or replace earrings that have been scratched or damaged due to mistreatment.
Please store your earrings in separate boxes or on a hanging board. They can scratch each other if they are all stored on top of each other. The earring hooks or posts from one earring could easily scratch another if they are all stored together.
Please use a soft microfibre cloth or polishing cloth to gently wipe your earrings to keep them clean. Do not clean with alcohol or other cleaning chemicals.
Our mission is for you to have fun shopping, so if you are unhappy with our products for any reason, we offer a 100% Money Back Guarantee.
We aim to have your package leave our warehouse in Sydney within 1 business day and provide tracking details so you can keep an eye on where you package is. Please note that due to the COVID climate and the ongoing effects this has with Australia Post and courier partners, delivery times may be delayed and your understanding that this is outside of our control is appreciated.
We do ship internationally to most countries - once again delivery times will depend on Australia Post, customs clearance and the delivery partner in the country of arrival.