It arrived today and I'm so bloody happy!!! Thank you so much Inappropriate Gift Co for replacing this mug so quickly, after the first one arrived broken.
When I notified you that it had arrived with a big crack in it, you responded really quickly on both Instagram and email, and you were super friendly, lovely AND so apologetic, even though it probably broke in transit which is not your fault. You offered a replacement or refund without hesitation, and worked with me to ensure I got the most satisfactory outcome.
I'm so impressed with how your company handled this situation...I thought it would be a hassle to get sorted. Further, your social media and advertising are really good, in fact much better than most companies. And best of all, your products ROCK! Sure, there are some things that aren't what I'd buy, but I think everything is bloody hilarious and so politically incorrect, which is fabulous and such a relief when everyone is so uptight these days (take note Gary!).